Privacy policy

Privacy Policy – Soraani

Effective Date: 31st March 2026

Welcome to Soraani, a women’s clothing eCommerce brand offering products such as kurtis, corsets, pants, and t-shirts. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full Name

  • Contact Number: 7982793515

  • Email Address: soraaniofficial@gmail.com

  • Shipping & Billing Address

  • Payment Information (processed securely via third-party payment gateways)

b. Non-Personal Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

  • Cookies and tracking data

2. How We Use Your Information

We use your information for:

  • Processing and fulfilling orders

  • Customer support and communication

  • Improving website performance and user experience

  • Sending promotional emails, offers, and updates

  • Fraud prevention and security monitoring

3. AI Usage & Content Policy

Soraani may use Artificial Intelligence (AI) technologies in the following ways:

a. AI-Generated Content

  • Product images, videos, and creatives may be enhanced or generated using AI tools for marketing and visualization purposes

  • AI-generated models or edited visuals may be used to represent clothing styles

b. Personalization

  • AI tools may analyze user behavior (such as browsing patterns and purchase history) to provide personalized product recommendations, ads, and offers

c. Customer Support

  • AI chatbots or automated systems may assist in resolving basic customer queries

d. Advertising Optimization

  • AI may be used in performance marketing (Meta, Google Ads, etc.) to optimize campaigns, targeting, and creatives

Important Note:

All AI usage is implemented to enhance user experience and does not involve misuse of personal identity or sensitive data.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance website functionality

  • Analyze traffic and user behavior

  • Run retargeting and performance marketing campaigns

You can control cookie preferences through your browser settings.

5. Data Sharing & Disclosure

We do not sell your personal information. However, we may share data with:

  • Payment gateway providers

  • Shipping and logistics partners

  • Marketing and analytics platforms (e.g., Meta Ads, Google Ads)

  • CRM and email marketing tools

All third parties are obligated to protect your data.

6. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Opt-out of marketing communications

To exercise your rights, contact us at soraaniofficial@gmail.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us at:

By using our website, you consent to this Privacy Policy.